Hello everyone and welcome to Ebookin' on a Budget.
As the year wind down, today's session will show you how to buy more and spend less to the delight of your end users and budgets.
Today's webinar will benefit public library staff who are selectors,
Purchasers, or creators for your digital collection as well as anyone who is responsible for the success of your digital library.
Please note: the majority of our content we covered today
The place in OverDrive Marketplace our back end shopping and administrative portal.
If you need Marketplace, access please reach out to the OverDrive administrator at your library or your OverDrive account manager.
Today's webinar is an intermediate level session meaning it iwll be moving at a faster pace.
As prerequisite we do recommend a basic understanding of Marketplace and lending models.
This session will focus on how to best utilize tools in Marketplace to save you money.
If you're brand new to Marketplace we do recommend shopping or pacing if you're watching on the man to check out some of our getting started with Marketplace trainings first.
A few housekeeping items, you will receive a follow up email from zoom tomorrow around this time.
It will include a recording and a pdf copy of the presentation.
Feel free to use your zoom reading controls to:
Ask questions throughout the webinar under Q&A.
We have a great group helping out with Q&A today that includes Emma,
Dave, Tonya, LeAnne, and Shiela.
You can participate in polls and chat.
We'll enable those at the appropriate times.
You can view or adjust closed captioning and disclaimer it might not be one hundred percent accurate.
And at the end of the webinar will share a post webinar assessment for you to test your knowledge.
This should take no longer than five minutes.
And after you submit your assessment,
You can download a certificate of attendance for your records.
We'll share the link for that assessment at the end of our session.
This is also available for those of you watching this session on-demand.
We going to cover a lot of great information and we encourage you to watch now and absorb the information.
Remember you can always reference the follow up materials.
We've got a great group joining us live today and it looks like we have about seventy people with us here on our webinar.
If you're comfortable, feel free to drop in to chat share what library or city you're joining us from.
We love the here.
Also don't forget to share with all panelists and attendees so that we can see everyone.
I'm here in Cleveland, Ohio today in the OverDrive office. I see librarians coming in from Alabama, California, Colorado. Thank you all for joining us, we're very pleased to have here with us on this Wednesday afternoon.
With that, I'd like to introduce our presenters for today's session.
My name is Bobby Petricini amd I've worked her at OverDrive for a little over a year.
I have the pleasure of being the moderator for our presentation.
Joining us we also have Kate Connell.
Kate is a account manager for public libraries in the United States.
Including Alaska, Washington,
Oregon, Idaho
Montana, and Wyoming.
She enjoys partnering with public libraries to assist them in developing and maximizing their digital collections.
We also have Abbey Patton joining us as well.
Abbey is a team led where she helps the public library account manager team become helpful and knowledgeable resources to our library partners.
In today's hour long session,
Our experts Kate and Abbey will share:
Best practices and self service tools in Marketplace to help you grow your digital collection without breaking the budget.
Next level support that you can request from your account manager.
Next steps on how to put this knowledge to use.
And links to help resources so you know where to go for support.
At this time I'm going to pass it over to our presenters to share some self service tools in OverDrive Marketplace that are sure to strength your budget.
Hi everyone so as Bobby mentioned I'm an account manager here at OverDrive and I work with libraries in the wonderful western region of the united states. I'd love to get started today with a self service tools available to libraries looking to maximize their budget through OverDrive Marketplace. These include various lending models, curation tools, reports and dashboards, and finally metered access management.
You'll find that titles in Marketplace come in various lending models. One copy / one user, cost per circ, metered access, and simultaneous use. Leveraging different lending models is an excellent way to fill holds and enjoy steady checkout growth while staying within your budget.
This slide explains each lending model in greater detail.
Certain lending models such as one copy / one user and metered access allow for one patron to check them out at a time.
Others such as metered access concurrent users, also referred to as OverDrive max,
Cost per circ, and simultaneous use allow for multiple or unlimited users to access them at once.
Expiration dates vary by lending model as well. With some expiring after a set number of checkouts, some within a particular time frame, and others not expiring at all or only leaving your collection once manually revoked.
So we're gonna start by taking a deep dive into some of the lending models that we think can really help you ebook on a budget. So the first these is metered access concurrent use which is also known as MACU or OverDrive max. These titles are fast becoming one of our most popular lending models. An OverDrive max title was able to be purchased for a set amount of checkouts, just like our MA by checkouts titles.
However, unlike our traditional MA by checkout, OverDrive max titles are able to be checked out concurrently
By multiple users at once. Most of our OverDrive max titles come in one hundred checkout bundles. There are a few benefits to this lending model. With concurrent checkouts, adding an OverDrive max title to your collection can help bring down or completely eliminate holds on those titles. It also makes for a great book club lending model, which we're going to talk about later. So that everyone participating can access the title at once and you don't need to purchase a ton of extra copies. Knowing that you'll have the title in your collection until it hits the checkouts alloted also means that there is a predetermined cost per circ from this title.
And I do have some exciting news to share. Which is that from October first through November 30th Macmillan is piloting OverDrive max. Their featuring one hundred titles and the theme celebrating banned books. This promotion includes twenty five percent off metered access ebooks and the audiobooks and the ebooks will also be available in cpc during the promotion as well.
Speaking of cpc that is our cost per circ lending model and it is another budget friendly lending model.
Cpc titles can be added to your collection at no initial cost. You are only charged for the checkout, not for the addition of the content. This is a great way to deepen or broaden your collection with little to no commitment. Or actually it's no commentment! If the title doesn't circulate well, you aren't paying for it. But there
But it's there in case someone sees it and wants it. Like OverDrive max, cpc titles allow for concurrent checkouts. With that, and only being charged a fraction of the oc/ou or ma cost.
Adding the cpc version of high old titles is a great way to reduce the wait time for those popular titles. To use the examples of Lessons in Chemistry, which very excited. I love Brie Larson. That show's coming out and we all know what happens when the show or movie version of a book comes out. We all know what happens to our holds list. So looking at that example
You could fill ten holds instantly for the cost of purchasing one MA copy of the title. So that's ten for the price of one, and ten concurrent for the price of one. Another great way to utilize cpc is hosting book clubs. It can be really difficult to accurately estimate the amount of people who will participate in a program or want the physical versus the digital. The audiobook versus the ebook. Cpc takes that guess work out of it. If you add both the cpc ebook and audiobook people will use what they need.
We currently have an existing feature and one in active development that can help with your cpc title management for holds and book clubs. The existing feature is going to be popping up on the screen in a second here. And it's the ability to schedule when to make a cpc title no longer available in this lending model to your patrons. If you only want the title to be available in cpc for the duration of the book club,
When you add the title, you can also add an end date.
When the program is over, Marketplace will automatically revoked the cpc copy of the title from your active collection.
After this time, patrons can continue to check out or place holds on the oc/ou or ma copies in your collection.
The coming soon feature that we're all really excited about to help with your cpc title management is the ability is the ability to allocate a certain amount of money or budget to an individual title. Speaking of budget, I'm for that many of you are anticipating how many patrons would love to have cpc Happy Place and instantly get it and now you're seeing dollar signs. But this is ebookin' on a budget and we keep the budget part in mind. And OverDrive cpc setup has two budget fail safes.
One is that you can limit the number of cpc ebooks and cpc audiobooks patrons can check out in a month. The other is the ability to set a monthly budget cap that you do not want to exceed for bulk ebooks and audiobook titles. If you don't want to spend more than one hundred dollars a month on cpc ebooks, you set that as your budget. Once that budget has been hit for the month, all cpc ebooks will switch to showing to "place a hold" instead of "available." That budget is sticky month over month so once the new calendar month begins, the budget cap will remain at one hundred dollars and then refresh. And patrons will be able to check out your cpc ebooks and audiobooks once more. As long as there are funds remaining in the budget to support those checkouts.
If you're looking for a convenient way to add some of these different lending models to your digital collection, you're in luck because Marketplace offers lists focused on specific lending models and they've been put together by OverDrive's team of digital content librarians. This slide shows a few examples such as band books in cpc, social justice and anti-racism in cpc, and OverDrive max family road trip listening. You can find these lists and others under the Featured tap in Marketplace.
Simultaneous use titles are a single or multi title subscription that allow for unlimited checkouts for a set period of time for one flat up front cost. Looking at these examples here, I have the opportunity to purchase 25 simultaneous use titles for 99 years, 25 titles for one year, or 50 titles for one year. So let's say that I choose to purchase 25 titles for one year for BiblioBoard titles.
I would be able to click into that tile and choose any 25 titles that BiblioBoard makes available in that package. It is not a predetermined collection. You can pick what you think would work best for your patrons and be most appealing to them. So BiblioBoard makes a wide, well any of our simultaneous use publishers make a wide array of their titles and offerings available. Which you can then go into and select, pick, and choose what works best.
And once you purchase the package, those selected titles become always available to all your patrons for the next year.
Or however long the subscription lasts. There are never any holds and there's never exceeding a checkout limit. Single title su subscription are a great book club lending model and multi title packages are an amazing way to ensure that your patrons always have something they can check out with no wait. We'll talk about how easy you can make it for your patrons to find these titles later in the webinar when we talk about curation.
All right and at this time we're going to stop and do a quick poll.
We'd like to get a pulse for how familiar you are of be alternative lending models.
Question one, has your library and purchased titles from any of the following lending models?
Alright you see some answers coming in here. And then our second question. If not, which of the alternative lending models would you like to learn more about?
And feel free, you can share your answers in chat. It is enabled once again.
We'll give you a second here to get your answers in for the polls.
Thank you for everybody answering
Now
We're going to go ahead and close the poll in three
Two
One
Thank you for your participation.
We see that most of you are familiar with metered access concurrent use which is great to hear. And we see in the chat and there's some questions about cost per circ, etc. So hopefuly you'll find the webinar helpful in that regard. So thank you for your participation. I'm now going to turn it back over to Kate.
Alright so many of the previously mentioned lending models are great to help with book clubs. Since the point of a book club is for everyone to read and discuss around the same title, titles offered in lending models that offer concurrent checkouts are perfect for book clubs. It's also a great way to foster a sense of community and closeness with others, even from afar.
But, how do you know if a title is available in a book club friendly lending model? Let me show you.
I also noticed thought many of you were
Chatting in and asking about both cost per circ and metered access concurrent users. So I'm very happy right now to get into
Well we'll start off with metered access concurrent users
Note as well that one copy one user and metered access titles are found in the same portal. Cost per circ is found in a separate portal. And then simultaneous use
Which is another very friendly lending model is available in a third portal. So as I mentioned we'll start here with the metered access.
And we'll run an advanced search.
I'm going to look right now specifically for adult fiction ebook titles.
So I'm going to click the ebook button. Come down here and choose adult fiction your audience and then where I find
The lending model parameter, I'm going to choose metered access by checkout concurrent users.
Once I click search, the advanced search results
Will list out all adult fiction titles currently available
In metered access concurrent users
In the ebook format.
So you will see a lot of titles popped up here. And what I love about our advanced search as well as that there are a number of different ways to sort titles after you see the list. So let's start with
Most popular across libraries.
As this performs the search after we have this result here.
We can come down and also take a look at
Additional filters on the left hand side of your screen. Because I feel that those can be really really valuable when you are looking for community reads or actually just in your normal collection development workflow as well. So it looks like this Red, White & Royal Blue is most popular across libraries.
It's offered in the metered access one hundred checkouts concurrent users model.
If you wanted to you could also come down and say, "Well, I also would like for these copies I'm adding for a club to fill holds. So you could also add a max holds parameters of let's say four. I'm also in an OverDrive training environment so
There are going to be a ton of holds on titles so let's go to one and see where that takes us. Nowhere. Obviously, if you are in your own Marketplace that would be a much different experience. But we can just say let's look for a max price of around fifty dollars.
Since a hold parameter didn't work out very well.
And as we wait for this, we can just take a quick peek
At some of the titles that are popping up that you could imagine would be really valuable for a book club. The Song of Achilles by Madeline Miller. The Invisible Life of Addie LaRue would be an excellent book club for October specifically.
After you apply your necessary filters, you could have a lot of fun just looking at the titles to see which would best suit your community.
Beyond macu we can take a look at the cost per sir
Portal as well.
So again
We're going to take a look, or run an advanced search, for a community book club. So we will look for ebook titles specifically.
And we'll go back to adult fiction.
And this time around let's see if we can find titles with at least one Notify Me tag.
All right
So as we look here at our cpc catalog
Were looking at 77 results for an ebook
Cpc titles that are adult fiction and have one or fewer Notify Me tags.
And again because we're doing this for a community read
And we're talking about ebookin' on a budget, I do want to draw your attention to the minimum and max price filters within the cpc portal.
So if we're doing this with of a book club in mind. Maybe you want to stick to a particular budget and you know you'd be anticipating a set number of circulations. So I set in here a maximum cpc price of three dollars and when I hit apply
We'll find that all of the titles
That are now in the output
Have a circulation cost of less than three dollars a circ.
This can really come in handy
When we're talking about community reads.
Then finally as Abbey mentioned simultaneous use titles
Are set up a little bit of a different way. They are all grouped by publisher
And there also separated out by format. So ebook publishers that offer titles within simultaneous use our found here.
And then audiobook titles
Are found here at the bottom.
Ok so I will stop my share.
And additionally as we're talking about simultaneous use specifically, your OverDrive
Digital librarian will also have access to a spreadsheet of titles available in the simultaneous use format.
So as we mention they're broken down by publisher and this spreadsheet can be really helpful in informing which publisher you should be looking into.
So please don't hesitate to reach out to your territory team. Which would be your account manager or a digital content librarian to ask for that spreadsheet. We will talk a little bit more about promoting your book club now.
So libraries can customize Libby to highlight book reads at your digital collection and boost circulations. If you are ever interested in using Libby to promote a community reads event
Please reach out to your account manager or product support specialist
So now we are shifting into Kanopy.
Kanopy is now available in two flexible lending models. Both pay per use and simultaneous use.
Either option allows you to provide your community with world class titles while staying within a set budget.
In addition to the pay per use catalogue it has traditionally used, Kanopy has launched a new model for streaming video. And that's Kanopy Plus.
With Kanopy Plus your patrons can have unlimited simultaneous use access to thematic packages of highly curated
Popular titles for a predictable up front price. Each Kanopy plus pack offers between two to three hundred streaming video titles
There are six packages currently offered to libraries. British cinema & tv, episodic titles, favorites,
Easy watching, diversity, and world cinema. Reach out to your account manager for more information if you're interested in Kanopy plus.
So if you're anything like me, wandering through stack of books and pulling whatever catches your eye is one of the best parts of choosing your next read. We can replicate that for your patrons while scrolling through Libby.
Curation is a chance to replicate that for your patrons while also promoting content you already own or shopping your closet or shopping your digital collection, so to speak.
With OverDrive's automated curation tool, you can select large groups of titles such as all of a certain subject or format and set the display to only show available copies of the title that fit your set criteria. This allows your patrons to come to your site and instead of placing a hold and increasing demand on the new James Patterson, finding a similar title they can check out right away.
This collection will also update itself based off availability.
In addition to availability, you can also utilize curated collections to highlight formerly popular titles of which you own plenty.
Themed curated collections are also very fun and can catch a patron's attention away from those blockbusters.
As I mentioned in the previous slide, you can also use curation to support your book clubs. You may be familiar with either Together We Read or Big Library Read.
We can set these campaigns up for a club titles chosen by your specific library as well. Additionally, it never hurts to do a read-alike curated collection right underneath a title campaign. A read-alike list is a great way to shop your collection and find title you already own that may have renewed interest.
Reach out your digital content librarian for assistance with curation.
So Kate has kind of covered the super fun part of Marketplace which is shopping. But now I want to dive into what I find the really fun part of Marketplace which is data!
You may not need Marketplace to tell you that your patrons are eating up Fourth Wing and Spare like I do candy corn. But to avid buying the newest $50 metered access thriller for your patrons only to have them leave it unread on the shelf and instead clamour and ask for the new $11 oc/ou historical romance, let's take a look at some of the data that Marketplace can provide. If you don't have a collection development policy for your digital collection, these reports can be really useful in helping you set on up. For example, it can help you decide if there is a particular amount of holds that a title must have in order to purchase a second copy. Should you be purchasing more ebooks or more audiobooks. Or more ebooks in a certain genre and more audiobooks in a certain genre.
So I am going to share my screen just like Kate just so wonderfully did.
Here is the button, it's big and green.
So there are a few reports that I want to show you and both of them are housed under the Insights tab in Marketplace. The insights tab is where you can go to find insights and data in their collection. So the first thing you'll notice when you jump it into the insights tab is there is
A big banner right here.
That gives you a quick overview or summary of your collection in the last thirty days. It can give you the total unique users, total checkouts, total holds, and then it can break it down by format for you. But if you're interested in learning a little bit more I'm going to direct you over here to the left. Where under popular reports we can see checkouts and current holds which are the two reports that I am going to be covering today.
So if we go into the checkouts report, you're going to immediately be brought to this checkouts report options. And this is going to allow you to set your parameters for the report. So this right here is my favorite part of the checkouts report and its checkouts by. And allows you to decide how you're going to categorize your results. So if you would like to see which titles are circulating you can choose title. If you would like to see a very broad look at your year, you can see year. You can do month, breaking down further. If you'd like to see what formats are doing well, you can break it down by format. If you are part of a consortium or part of a library that has their branches uploaded in Marketplace, you can sort by branch and see which libraries are getting how much circulation. If you are interested in just your particular library
You are able to jump down here to branch and choose your own branch. So I specifically like to look at the subject. I want to see what subjects are doing really well.
I'm going to leave borrowed from all. I'm going to leave all branches. Again, if I were a member of a consortium and I were just interested in my particular library I could choose one of the, I could find my library here. And the only results would be check out by my patrons. I'm going to leave title id / reserve id blank and I'm going to jump to fomat. So I'm interested in seeing which
Subjects my audiobooks do well in. And then from there I'm going to leave language, audience, rating, subject blank.
You can always go back in filter these. So if I'm interested in particular adult fiction, adult nonfiction, juvenile fiction, et cetera I could choose that. If I'm interested in my only English language or my non English language I can choose those here as well. If I were running something other than subject I could also choose which subjects to pull through.
The date range has two separate options. One, which we have pulled up now, is specific. This allows me to choose an actual date range, a very specific date range to choose from. So I'm interested in seeing from the first
Day of 2023 through now. I can choose 01/01/2023 and leave the end date blank or I could choose yesterday or today.
If I was just looking in a broader sense, if I just wanted to see what the last three months look like. I would change the date range from specific to last and I can edit this number. And it can also go down to days, months, or years.
So I'm interested in 2023 so I'm going to go back to specific and leave the start date as 01/01/2023.
I'm going to leave content access levels, user type, lending model, website, creator, and purchase order id blank and as broad as possible to try and catch all of those audiobooks.
However, if I was looking to see how my cost per circ is looking on particular lending models, I could choose to narrow down by that as well. So I'm going to hit update
And one thing I do want to note while this is loading and thinking, is that all of our Marketplace reports have the option to create a worksheet.
This allows you to export these results into an Excel file. And from there you can play around a little bit. You can send it to your board of directors and say, "Oh my goodness! Can you believe how much our patrons are using OverDrive? Yay!" So you can do that which is a more fun for me than taking a screenshot. So what we're going to see here is
Two columns. This is the subject and these are the number of checkouts each subject has gotten in 2023 so far. There is a note of caution when you are running the checkouts report by subject and this is only when you're running by subject. When you run by subject, if a title has
four different subjects assigned to it, those
checkouts are going to be counted to each one separately. So if we were looking at Fourth Wing, that would be fiction and possibly romance and fantasy. So that's one checkout but it's going to be counted three times in these subjects. I'll get back to that in a second. But when we look here we can see that the OverDrive training
They really love their fiction,
Their romance and their fantasy audiobooks. So we can see here that fiction is the most popular, literature second, non-fiction third, and romance forth.
So now we can see, ok those are definitely things that we want to keep in mind when we're doing our collection development. I there is a very popular
Romance coming out we should probably get one or two of those romance books in audiobook because we know our patrons are going to want them. I would recommend definitely taking a look at your checkouts report and sorting by subject if you're looking to try to get a feel for what your patrons like in which format. So circling back to what I said about how
Checkouts can be counted multiple times in a subject form. If you're running a checkout report
solely to look at actual numbers, the sort by subject is not going to be the one that you want. We can see here that there are 9,163 checkouts
But when I run a new report and I change the checkouts by
To title instead of subject, I'm not going to touch any of the other filters, and I'm going to hit update.
And what we can see is that that number significantly drops to 2,803. So this 2,803 is the actual number of audiobook checkouts that have occured in this digital collection so far in 2023. That nine thousand number is
Very large and is really informative for other reasons, but it is not good for actual reporting data. So that is just a caution. That is a very fantastic report, please do not use it on your year end reporting.
So we can see here, this is still the number of checkouts and actual titles.
So we're done looking at checkouts and now we want to jump over to holds. Instead of having to go back to the Insights tab and search for the
Holds report, we can just use this little function here that says "Jump to a different report." I'm going to move us over into Current holds.
So once again when we jump into this report we're going to get the current holds report options. So we have the option to run by title or by user.
We have the option to run by branch. So once again if you are part of a consortium and you are just interested in what your specific patrons have on hold, you can choose that here. We have weed status, hold status, and availability as filters as well. If you're only interested in titles that you can buy, we can say we want to look at titles that have a hold that are available for sale.
And you can also choose if they are active or suspended holds. If you're only interested in...
titles that have active holds on them, which a accounting towards your current average waiting period, we can set that as well. I'm going to do this in hit update.
And what we're going to see here are the titles
Are going to be over here. And we have all this other information. Their creator, the publisher, the ISBN, the format, and then the number of holds, and the holds ratio.
I really love this column which is the first active hold and
Unless you are color blind, which a lot of people are, you will see that there are red titles on here. (I guess they're pink.) These pink titles are going to be titles that are pre orders. They may have been added to your collection but they're not yet actively circulating which allows patrons to place holds on them. Do keep that mind that
A title with a high holds ratio that is in this pink
Doesn't necessarily mean that you want to look into purchasing another copy right away because it's not actively circulating and getting through those holds.
And that is the holds report. I am going to turn it back over to Kate who had some more fun Marketplace goodies for you.
Hi everyone so as Abbey mentioned I am going to discuss
Notify Me and the patron interests dashboard of bit further.
So utilizing the patron interest dashboard is another way to respond to patron demand by adding titles based off Notify Me tags. Notify Me is Libby's new patron driven demand acquisition tool. You can discover which titles your patrons have placed tags on utilizing the patron interest dashboard.
Let me share, we're gonna go back into Marketplace.
I also want to note briefly, just because I saw this question pop up, I wanted to be mention of the fact that right now I'm in a training environment for OverDrive but I'm also in a stand alone account. If you are an Advantage library, it is possible to view Advantage specific and Notify Me tags within your patron interest dashboard. If you are just a member (not just a member library) but if you are a member library of a consortium at the present moment, it is not possible to see branch specific notify tags so I wanted to make that designating quickly so just as a reminder if you have an Advantage library or an Advantage account you are able to see Advantage specific tags but there is no way to find branch specific Notify me tags.
The patron interest dashboard is found under the insights tab in Marketplace. Just the same spot we just were to look at the checkouts report that Abbey
Showed us. So we're going to start here and jump to patron interests.
And you'll see here there are a number of different parameters. This is very similar to OverDrive's other reports or Marketplace's other reports. There are a number of different parameters we could utilize to sort of analyze our Notify Me tags. So right now we're gonna
Filter just for Notify Me data. We have a specific time period. We'll use a start date of October 1, 2023 and let's say were interested in seeing tags through today's date.
October 11, 2023 and I'm going to look for the ebook format. Once I hit update
I'll see an overview here of titles with the most interest, which we'll discuss further in a minute.
We can also review Notify Me tags added and satisfied.
You'll see here that the tags added are this light blue line that satisfied is represent by this darker blue line. And then you can also take a look at Notify Me tag added per user. So you can see a number of users who added tags during this time period.
As I mentioned too
You'll see here that there is the titles with the most interest. But let's say you want to see more information. You want to see
All of the titles. You're going to go and click on See details.
This will bring you to this Titles with Notify Me interest report that looks very similar to OverDrive's other reporting. And as I mentioned as well
You have the create worksheet button in the event that you want to transform this or export this sheet to an excel worksheet and manipulate the data that way. My favorite thing about Notify Me and really about this report as well is that its real time data.
You can determine in Marketplace whether a tag has been active or
Satisfied. An active tag means that the patron that placed that tag
Doesn't have the title available to them across any of their saved libraries.
So when you see, maybe active Notify Me tag and a total Notify Me tag with different numbers, that means that one of the patrons at placed a tag on that title
Has had access to that title at a different saved library. Here we have, for example, a book
By American Girl on cookies. Which sounds like a title that I would love the place a Notify Me tag on. There is one active tag and two total tags.
And like most OverDrive reports you can
Sort
These columns in descending order. If you are looking to find the titles with the most Notify Me tags
You want to look at active. And then if you're interested in seeing how many have been satisfied, or you know, the most historical tags, you're going to look at the total notify me tags column here.
Okay and I can stop my share.
And we will hand it off to Bobby. Thank you Bobby.
No problem.
All right, it's time for another poll and this one's knowledge check.
So you're going to want to fill in the blank.
(Blank) is a feature that allows users to express interest in titles that aren't in your collection.
Staff can see these this data in Marketplace.
Were going to go ahead and put up the poll. And we'll give you a second here to reply.
Nice! We see a lot of correct answers coming in.
I'll five you a few more seconds here.
Alright we're going to close the poll in three,
Two
One
Alright
And as you all saw, you're absolutely correct. The correct answer is Notify Me. If the user is looking for a specific title that isn't in your collection yet, for example How to Date a Superhero and Not Die Trying,
They can add a Notify Me tag.
This will share their interest with your library in OverDrive Marketplace.
Your library can then determine if they'd like to acquired the title or not.
Great job everyone!
I'm going to go ahead and pass it over to Kate to talk about our final self service tool in Marketplace to buy more and spend less with OverDrive.
All right everyone I'm back!
And I'm going to share my screen once again here.
So
As you may know, OverDrive offers a number of purchasing tools under the shop tab in Marketplace.
One of the best ways to
Sort of analyze your expiring metered access content
and make sure that you're renewing in appropriately is by using a smart list. And again this is found under the shop tab in purchasing tools. Again, we're in an OverDrive training environment but you can take a look here and see just how many smart lists that we have created over the years. And the good news for your library is that it's possible to have numerous smart lists and you can set them up by a number of different criteria. To show you all of the different ways you could utilize smart lists I'm going to hit
Create New Plan and provide an overview
Of the parameters you can utilize when thinking about expiring metered access content.
I want to draw your attention specifically to the three sort of headlines on this list. The first is user demand in budget.
The second is smart list specifics. And then when you go down there are more like logistics questions related to scheduling and naming and how often you want the smart lists to run.
Let's keep all of this in mind as we're sort of talking through
the smart list. Because we're talking about budget specifically today, I want to draw your attention to the fact that you can limit how much you spend per cart! For example, if you want to include all titles that match the criteria, you're able to do that. If you don't want to spend more than a set amount per cart, you also have that level of customization. You can also ensure that there are no more than a set number of copies per title and you can choose to exclude titles based off price.
So this is where being able to set up multiple carts really can come in handy. Let's say that maybe you have a cart that you set
With a maximum cost of
Fifty dollars. And you run that one more regularly. And then maybe when you have
Extra budget or maybe you have to cut back a little bit, you could have
a cart created that goes up to a higher dollar amount but you don't run at the same cadence.
Then as we get into metered access management, it's very helpful to take a look here because you can use these only for metered access titles.
And you can even get more granular than that and that you can only include titles and specific metered access lending models. So let's say that you want to have one set of criteria for titles that are metered by time and others that are metered by checkout.
Here with the metered by time lending model
You could say, "You know, if something's metered by time I want to definitely make sure I'm getting an appropriate return on my investment." Maybe you set it for a higher amount. Only include titles with
Fifteen or more total checkouts than you would with a metered by checkout title.
In which you can
Pretty much guarentee you're going to have checkouts on that title. Or at least if it hasn't checked out, it will remain in your collection. Additionally, if a title is available in multiple lending models, you can choose to add it in the OC/OU model or add the title in metered access. And then if the title is available in multiple metered access lending models, you have the option to add it
Under the model with the most amount of time or checkouts.
Or the least amount of time or checkouts.
As we move forward with this, you'll see that you can also set by format or based on street date and you can choose to include or exclude preorder titles.
And then finally you can look at audience level specific information.
Let's say, you know,
Your adult fiction or non-fiction, you know, you have more metered expiring content in those. You can set up a specific adult audience level cart and then maybe you look at juvenile or young adult titles
On a less frequent or more frequent basis depending on what your digital collection looks like or which type of selector you may be.
And then as I mentioned too there are
Logistic sort of scheduling parameters as well. You can enter an internal purchase order id to sort of make sure that you're tracking everything appropriately. And then you can choose for it to run daily
Or
Monthly.
And you can choose which date that runs on.
So definitely if you have questions about smart lists, feel very welcome to reach out to your account manager. I know that I and my colleagues are always really happy to discuss
Smart lists
With our libraries. And there are additional metered access management tools coming to Marketplace as well! So we're very excited about that.
Thank you for showing us so many wonderful self service tools available at your fingertips. As a recap, Abbey and Kate showed you how to: utilize alternative lending models,
Curate collections,
Use data to inform your purchases with OverDrive reports,
And manage your metered access titles. Did you also know you can work with your account team for next level support?
I'm going to pass it back over to Kate to tell you more.
So here I am once more. As you can see on this screen we also offer a nice level support. A lot of these support options will come about based off contact with your territory team. So again, your territory team is your account manager, your product support specialists, and your digital content librarian. And you can find information on all three of those roles under the support tab in Marketplace.
So first would be a monthly site update.
Then we have bang for your buck cards and finally custom reporting.
And we will pass it over to Abbey to talk about a monthly site update.
So if you like the idea of curation but lack the time, we all know how busy you all are, your OverDrive digital content librarian can help you keep your site fresh with monthly curation updates. To sign up for these all you have to do is reach out to your account management team and let them know it's something that you're interested in. Our DCLs, I dont know if people noticed in your history with OverDrive we do love a good acronym, so our DCLs come up with some really clever and engaging list. Like "short reads for a long weekend" and "trending on book tok".
They can also help make sure that those SU packages that you take a look at have a nice spot on the home page for easy discovery by your patrons.
You can also sign up for a monthly bang for your buck carts. These are carts that are created by you or for you buy your digital content librarian and feature only popular titles for ten dollars or less. These carts are an excellent way to find titles that provide a great circulation return on your investment. If you're interested in these carts, please reach out to either your account manager or digital content librarian and let them know.
Partners can also find these carts under the featured tab and then go to "bang for your buck." You'll see an example here.
If you click on this link directly in Marketplace the cart will filter already owned content. So the cart is technically only things that your library doesn't own.
And Abbey will now talk about custom reporting.
Yes now I'm back. In case I didn't empathize it earlier enough, I love data. If you do too then you might find yourself hungry for more than you be easily gathered in Marketplace. If that's the case we want you to be aware of some customize reports you can request through your account manager that can help you make purchasing decisions that best suit your needs. Some of these reports are the are the alternative lending model report. It looks at all the titles that you have on hold and tells you if there is an alternative lending model available for sale. Which is really wonderful because it's all in one excel document. And just at one glance and you can see yes, no, what is it available in? There is a
Oh sorry I'm on the wrong slide.
This goes hands in hand with the holds intelligence report which demonstrates the best way to lower your current average waiting period or hold ratio. We also offer the partner analysis review which reviews your circulation in growth over the past twelve months. And the high performing peer group titles not at your digital collection. The name is a mouth full but it certainly gives you a lot of good information. It provides a list of titles that are circulating well at other libraries that you currently do not own in your collection. I do want to make sure to highlight that some of these reports may vary with availability based on your status as a standalone library or member library of a consortium.
Awesome, thank you Abbey and Kate for introducing us to the many wonderful next level of or tools to be aware of.
As a recap, we've shown you how to:
Sign up for monthly sign updates,
Sign up for monthly bang for your buck carts,
and how to request customized reports.
So you might be asking, what are some steps you can take following today's session?
You can reach out to your account manager if you like more information about any of the features mentioned during today's webinar.
Additionally you can subscribe to OverDrive's blog to stay connected about news, sales, and more from OverDrive.
You can also sign up to your email list if you're not already.
This is the best way to hear about the updates we've previewed including the new metered access manager tool.
We're sharing a link right now in chat if you'd like to subscribe to our blog and email list today.
As we wind down, we want to provide you with some extra help resources as well.
First we have our account team. It's great for account specific questions.
And did you know your account team is made up of three people? There's your account manager,
A digital content librarian,
and a product support specialist.
Feel free to reach out to them at any time.
Once again you can find their information on the support tab in Marketplace.
We have Marketplace Help
Which is great for quick help articles on all the tools and features in Marketplace.
We have OverDrive help
Great for end user questions to your OverDrive services.
And we have a resource center which is great for marketing and outreach materials such as staff training videos, collection development lists, and additional information about our apps and features.
We also want to remind you to mark your calendars. We do have some additional upcoming training webinars.
You can join us for Getting Started with Libby on Thursday, October 26th.
We also have Engage Your Library Community with One-Tap Digital Magazines on Wednesday, November 1st.
You'll hear success stories from a top library who effectively drives magazine circulation in their community.
And to learn more, you're going to visit OverDrive's resource center or click on the links in the pdf.
We want to thank our speakers today, Abbey and Kate, and our Q&A support: Emma, Dave Tonya, LeAnne, and Shiela
As a reminder, tomorrow you will receive an email from zoom that includes the recordings and pdf of this presentation.
At this time Emma is going to chat out a link to our post webinar assessment.
You can test your knowledge and submit the assessment to earn a certificate of attendance.
The assessment will also appear on your screen when you leave the session.
Thank you for joining us and I hope you have a great day!
Bye